Quebec, Canada : Returns are at the flat fee of 8$.
Rest of Canada : Return shipping fees are the customer responsibility.
United States : Return shipping fees are the customer responsability.
We accept returns within 10 days of receipt.
Refunds are made by the same payment method used or by online credit. We cannot issue a refund on an alternative card or other form of payment different from the original payment.
Returned items must arrive unworn, unwashed, in their original condition. If the item is sent to you with labels, it must be returned to us with the original labels.
Items returned with marks of makeup, deodorant, perfume or similar products will be returned to you with additional shipping costs.
The customer needs to provide a picture of the items and the reason why it will be returned.
On sales items are final sale, no possible return.
Original shipping costs are not refundable.
Exchanges are sent within 1 to 5 business days after receipt and verification of your return. You will receive a confirmation email.
Refunds are processed within 1 to 5 business days after receipt of your return. You will receive a confirmation email when your refund is processed.